Indiana May Turn Over Welfare System To IBM Under $1.6 Billion Outsourcing Deal
IBM would provide Indiana with intake processing services and set up an automated welfare eligibility application system that will be accessible online 24 hours a day.
By Paul McDougall
InformationWeek
Nov 29, 2006 03:00 PM
"The state of Indiana is close to outsourcing the technology and back-office operations that support its welfare system under a contract that, if approved by the governor, would be worth $1.6 billion to IBM and a handful of partners, including ACS and Phoenix Data Corp.
The 10-year deal requires the final approval of Indiana governor Mitch Daniels, who, in a statement released Wednesday, said it would make "America's worst welfare system better for the people it serves." Daniels said he will wait until the outcome of a Dec. 8 public hearing before signing off on the agreement.
Sources familiar with the negotiations say IBM prevailed over technology outsourcer Accenture.
Under the deal, IBM would provide Indiana with intake processing services and technology support for its Family and Social Services Administration. Among other things, IBM will set up an automated welfare eligibility application system that will be accessible online 24 hours a day."
No comments:
Post a Comment